1. Introduction and Scope

Premier Offers Direct LTD recognises the importance of your privacy. We are committed to protecting your personal information in accordance with the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003, and other relevant laws. This policy details how we handle your personal information and your rights regarding that information. Applicable to Premier Offers Direct LTD and its Associated Companies.

2. Who are Premier Offers Direct LTD?

Premier Offers Direct LTD, registered in England (No. 02828214), is the parent company for our sub-brands and operates various clubs and services. Registered office at DRMG House, Cremers Road, Sittingbourne, England, ME10 3US. We are registered with the Information Commissioner’s office under Registration No. Z3435076.

3. Contact us

To discuss any data protection issues, contact us in writing at The Data Protection Officer, DRMG House, Cremers Road, Sittingbourne, ME10 3US, by email at DPO@premierrewardsclub.co.uk, or by phone at 02920028790.

4. Data Protection Management

We have designated a Data Protection Officer to ensure compliance with data protection laws. For inquiries, use the contact details in section 3.

5. Types of Personal Data Collected

We collect various personal data, including contact and financial information, transaction history, and interaction records, referred to as “Customer Personal Data.”

6. Updating or Modifying Your Personal Data

Keep your personal data accurate by updating us on any changes. Contact our customer services or email our Data Protection Officer at DPO@therewardsclub.co.uk.

7. Collection Methods for Your Personal Data

Your personal data is collected primarily when you engage with us through various interactions and communications.

8. How do we use the personal data we collect about you?

We use your Customer Personal Data to manage your account, process orders, provide services, and for marketing purposes based on your preferences.

9. Legal basis for processing your personal data

We process your personal data based on consent, contractual obligations, and legitimate interests, in compliance with legal standards.

10. Marketing Communications and Your Preferences

We may use your contact information to send marketing materials unless you opt out. Update your preferences or opt out by contacting us as described in section 3.

11. Who do we share personal data with?

We share Customer Personal Data within our group of companies and with trusted third parties to facilitate our services, subject to strict contractual conditions to ensure data protection compliance.

12. Your legal rights in relation to your personal data

You have various rights under data protection law regarding the management and processing of your personal data.

13. How long will we keep your personal data?

We retain your personal data as necessary to fulfil the purposes it was collected for and to comply with our legal obligations.

14. How do we protect your personal data?

We employ secure measures to protect your personal data from unauthorised access, use, or disclosure.

15. Where is your personal data processed?

Your personal data is processed within the UK or the European Economic Area (EEA).

16. Personal Data of international customers

If you are outside the UK, you are responsible for ensuring your personal data complies with local laws. Contact us for any concerns.

17. Changes to our privacy policy and updating your information

Keep your information current by contacting us. Changes to our privacy policy will be posted on this page.

18. How do you make a complaint to the regulator?

If you believe your personal data has not been handled correctly, you may make a complaint to the Information Commissioner’s Office (ICO).

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